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CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help!

Call us at 337-394-3907 or send us an email at customer_care@shopbgedwards.com

FAQ

 
How do I track my order?
 

Once your merchandise has shipped from our distribution center you will receive an email with your tracking information. You can track your shipment from the following link.  TRACK

What are your delivery options?
 

Most of our merchandise is shipped through the USPS First Class 2-3 day delivery. Please allow 5 to 7 days to process the order. If you would like a different shipping option please email customer service.

 

How do I return an item?

 

To return an item please email customer service and request a reference code. You will need to provide your Name, Address, Original Tacking Number & Reason for return.

Do you provide International delivery?
 

Unfortunately we currently do not offer international delivery at this time.

 

What is your return policy?
 

First you must request a reference code from customer service within 30 days of purchase by mail. To receive a refund for items returned by mail, items must be received at our facility within 15 days of receiving a reference code. Please allow 5-7 days for return mail.

Please send returns to the following address:

B.G. Edwards

P.O. Box #907

St. Martinville, La 70582